Dear visitors!

In the interests of the safety and security of all of our visitors we established the following museum regulations. By purchasing the ticket you accept them. Our guard staff caution visitors not complying with museum regulations.

  1. The purchased ticket is valid for a single entry.
  2. We ask you not to damage any exhibits.
  3. The museum is monitored by security cameras.
  4. Smoking is forbidden in the whole open-air site and in the houses because of fire danger. This also applies to e-cigarettes. Smoking is only permitted in the courtyard, in the baroque garden and in front of the museum restaurant.
  5. Guardians, teacher and accompanying adults are responsible for their entrusted children and adolescents, in order to avoid accidents and damages. Under 10s may visit the museum only if accompanied by an adult.
  6. You are not allowed to consume food and drink inside the houses. The museum restaurant offers dishes and drinks. Next to the restaurant there is a picnic area and a barbecue.
  7. Please respect our barriers and fences. It is not allowed to pick the fruits from the trees.
  8. Dogs are welcome but must be kept on a lead at all times and cannot enter the display rooms and buildings. Dog owners must ensure the removal of any dog waste.
  9. Farm animals: Please do not touch or feed the animals!
  10. Taking photos and making films in the museum is permitted for private purposes. Any commercial use is subject to prior consent of the museum.
  11. Please deposit lost items at the ticket office.
  12. In case of alarm instructions of the guard staff are to be followed.
  13. The visitor car park next to the museum has parking spaces for tour buses and cars and is free of charge.
  14. The closure of the museum begins fifteen minutes before closing time.
  15. We recommend good footwear for your museum visit.
  16. This regulations come into force on 21st April 2014. 

Have a pleasant visit at the museum!

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Coronavirus

Protective measures

Limited number of visitors: For safety reasons, only 200 people are allowed in the museum at any one time. We therefore ask for your patience if you have to wait at the entrance. It is possible to book your visit by e-mail or by phone +39 0474 552 087, the payment is made at the ticket office.

Your temperature is checked at the entrance to the museum. Please understand that people with COVID19 symptoms (cough, fever, shortness of breath, difficulty breathing) will be denied access to the museum.

Some interactive stations (audio points, touchscreens, films and children games) cannot be used at the moment.

The followings rooms and buildings will remain temporarily closed:

  • Mair am Hof residence: cellar and second floor (exhibition of zithers), in the ground floor: film room and romanesque Stube
  • Mair am Hof farm building: carpenter’s workshop and room „pulling equipment“;
  • Open air site: the smallholders‘home Tennign and the upper floors of the farmhouse from the Wipptal valley and the dwelling houses from the Höfeler and the Trattmann farm.

Until further notice the mediation offer is limited to short guided tours outdoors for small groups (max. 10 people) in compliance with the safety and protective measures (e.g. wearing mouth-nose protection). Advance booking is required.

The goods in the museum shop may only be touched with the disposable gloves provided there.

Rules for visiting the museum safely:

  1. Wearing mouth-nose protection correctly is mandatory if the social distance is less than one meter. To protect yourself and others, it is still strongly recommended to continue wearing mouth-nose protection throughout the whole museum area.
  2. Wash your hands at least for 20 seconds, especially after using the toilet, and disinfect your hands thoroughly during your visit. You will find several stations for hand hygiene at our premises.
  3. One-way regulation and predefined direction in some buildings: Follow the floor markings and pay attention to the signs.
  4. Enter the areas marked with floor markings only when they are free.
  5. Keep the required minimum distance of one metre to other people (not living in the same household).
  6. Avoid to touch your face with your hands, especially not your mouth, nose and eyes.
  7. As far as possible, avoid to contact surfaces which were touched by other people.
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Preview of the program 

As a precautionary measure to help contain the further spread of coronavirus, all events in the current year have been cancelled

Until further notice the mediation offer is limited to short guided tours outdoors for small groups (max. 10 people) in compliance with the safety and protective measures (e.g. wearing mouth-nose protection). Advance booking is required.

Thank you for your understanding.

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